Privacy policy
Haus of Kare® respects the privacy of our customers, website visitors, subscribers, Wholesale and Reseller Clients, and other individuals who interact with our business.
This Privacy Policy explains how Haus of Kare® may collect, use, process, disclose, and protect personal information when individuals interact with our website, online store, customer accounts, communications, programs, and other covered services.
By interacting with Haus of Kare® services, individuals acknowledge the privacy practices described in this policy, subject to applicable law and any separate consent required for specific activities.
Information We Collect
Haus of Kare® may collect personal information directly from customers and other individuals when they interact with us.
Information may be collected when an individual:
● Visits or uses the Haus of Kare® website or online store
● Creates or maintains a customer account
● Places, manages, or returns an order
● Contacts Customer Service
● Subscribes to email marketing
● Opts in to SMS or text-message communications
● Participates in a subscription program
● Applies for or participates in a Wholesale or Reseller Program
● Participates in a promotion, contest, giveaway, or survey
● Submits a product review, testimonial, photograph, or other content
● Submits a product, service, or business inquiry
● Participates in another Haus of Kare® program or digital interaction
Depending on the interaction, information collected may include:
● First and last name
● Email address
● Telephone number
● Billing address
● Shipping address
● Order and purchase history
● Customer account information
● Communication preferences
● Subscription information
● Wholesale or Reseller business information
● Information submitted through forms, reviews, surveys, inquiries, or customer-service communications
● Other information reasonably necessary to provide the requested product, program, service, or support
Payment Information
When customers make purchases, payment information may be collected and processed through authorized ecommerce platforms and third-party payment processors.
Haus of Kare® may receive transaction information reasonably necessary to:
● Confirm payment
● Process and fulfill orders
● Issue approved refunds
● Respond to payment disputes
● Detect and prevent fraud
● Maintain transaction records
● Provide customer service
Payment providers may independently collect and process payment-card, banking, digital-wallet, or other financial information according to their own privacy and security practices.
Haus of Kare® does not represent that it directly stores all financial information submitted through independent payment-processing systems.
Information Collected Automatically
Certain information may be collected automatically when individuals interact with the Haus of Kare® website or online store.
Depending on the technology being used, this may include:
● Browser type
● Device type
● Operating system
● Internet Protocol address
● General geographic information derived from technical information
● Website pages viewed
● Products viewed
● Shopping-cart activity
● Referral information
● Dates and times of website interactions
● Website navigation and usage information
● Device identifiers
● Cookie or similar technology identifiers
● Other technical information associated with website operation, security, analytics, or performance
Cookies & Similar Technologies
Haus of Kare® may use cookies, pixels, tags, analytics technologies, and similar technologies to operate and improve our website and online shopping experience.
These technologies may be used to:
● Maintain shopping carts
● Remember customer preferences
● Support customer-account functionality
● Maintain website sessions
● Understand website traffic
● Analyze website interactions
● Measure website performance
● Improve products and customer experiences
● Support marketing and advertising activities where permitted
● Help detect fraud or unauthorized activity
● Support website security
Some cookies and technologies may be necessary for website functionality, while others may support analytics, personalization, or advertising.
Customers may be able to manage certain cookie preferences through their browser, device settings, or available website privacy controls.
Disabling certain cookies may affect the functionality or performance of portions of the Haus of Kare® website.
How We Use Personal Information
Haus of Kare® may use collected information for legitimate business purposes, including to:
● Process, verify, fulfill, and manage orders
● Provide products and services
● Process approved returns, refunds, and exchanges
● Provide shipping and delivery communications
● Manage customer accounts
● Manage subscription programs
● Administer Wholesale and Reseller Programs
● Respond to inquiries and customer-service requests
● Process and investigate claims
● Communicate regarding transactions and accounts
● Administer promotions, contests, giveaways, or surveys
● Provide marketing communications when authorized
● Personalize and improve the shopping experience
● Analyze website usage and performance
● Develop and improve products, programs, and services
● Maintain appropriate business records
● Detect, investigate, and prevent fraud
● Protect the security of Haus of Kare®, our customers, and our systems
● Enforce applicable agreements and policies
● Comply with applicable legal and regulatory requirements
● Establish, exercise, or defend legal claims
Email Communications
Customers may voluntarily subscribe to Haus of Kare® promotional email communications.
Marketing emails may include:
● New-product announcements
● New arrivals
● Promotions
● Sales
● Special offers
● Brand announcements
● Program information
● Other Haus of Kare® marketing content
Customers may unsubscribe from eligible promotional emails using the unsubscribe method provided in the applicable communication.
Unsubscribing from marketing emails does not necessarily prevent Haus of Kare® from sending transactional or service-related emails reasonably necessary to manage an existing order, account, subscription, request, or customer-service matter.
SMS & Text-Message Communications
Customers may voluntarily opt in to receive eligible SMS or text-message communications from Haus of Kare®.
Depending on the applicable program and customer consent, communications may include:
● Promotional offers
● Product announcements
● New arrivals
● Sales
● Program announcements
● Order information
● Account information
● Other eligible communications
Consent to receive promotional SMS marketing is not required as a condition of purchasing products or services from Haus of Kare®.
Message and data rates may apply according to the customer's mobile carrier and wireless plan.
Customers may withdraw applicable SMS marketing consent using the opt-out instructions provided through the messaging program.
Additional SMS terms may apply and may be presented at enrollment or through the Haus of Kare® Terms of Service.
Transactional Communications
Haus of Kare® may send communications reasonably necessary to complete or support a customer's transaction, account, subscription, inquiry, or customer-service request.
Transactional communications may include:
● Order confirmations
● Payment information
● Shipping confirmations
● Tracking information
● Delivery information
● Account notices
● Subscription notices
● Customer-service responses
● Return or refund communications
● Security-related notices
Where permitted by applicable law, these communications may continue even when the customer has opted out of promotional marketing.
Gift Recipient Information
When a customer purchases merchandise for another individual or provides another person's information for delivery purposes, Haus of Kare® may collect recipient information necessary to fulfill the transaction.
Customers are responsible for ensuring they are authorized to provide another person's information when submitting it to Haus of Kare®.
Providing recipient information for fulfillment does not automatically enroll the recipient in Haus of Kare® marketing communications.
Wholesale & Reseller Information
Businesses applying for or participating in a Haus of Kare® Wholesale or Reseller Program may be required to provide additional information.
This may include:
● Business name
● Business contact information
● Business address
● Authorized representative information
● Resale or tax documentation
● Business registration information
● Order history
● Account information
● Other information reasonably necessary to evaluate, establish, administer, or maintain the business relationship
Wholesale and Reseller information may be used to verify eligibility, manage accounts, process business orders, provide account support, prevent fraud, and administer the applicable program.
Subscription Information
Customers participating in Haus of Kare® subscription or recurring-purchase programs may provide information necessary to establish and maintain the subscription.
This may include:
● Customer information
● Shipping information
● Subscription selections
● Billing information processed through applicable payment providers
● Subscription status
● Transaction history
● Communication preferences
Information may be used to administer recurring billing, fulfill subscription orders, provide subscription communications, manage customer requests, and maintain program records.
Customer Reviews & User Content
Customers may voluntarily submit reviews, testimonials, ratings, photographs, comments, feedback, or other content.
When User Content is submitted for publication or promotional use, certain information associated with the submission may become publicly visible depending on the applicable feature and customer selections.
Customers should avoid submitting sensitive personal information through public reviews or other publicly accessible website features.
Use of User Content is also subject to the applicable provisions of the Haus of Kare® Terms of Service.
How We Share Personal Information
Haus of Kare® may share personal information with service providers and other parties when reasonably necessary to operate our business and provide covered services.
Recipients may include:
● Ecommerce and website providers
● Payment processors
● Shipping carriers
● Order fulfillment providers
● Suppliers involved in fulfilling applicable orders
● Subscription-management providers
● Email service providers
● SMS/text-message providers
● Customer-service platforms
● Analytics providers
● Marketing and advertising service providers
● Fraud-prevention and security providers
● Business administration and recordkeeping providers
● Professional advisers
● Other providers reasonably necessary to operate Haus of Kare®
Information shared with service providers should be limited to information reasonably necessary for the applicable business function.
Independent service providers may maintain their own privacy policies, security practices, and legal obligations.
Sale of Personal Information
Haus of Kare® does not sell customers' personal information in exchange for money.
Certain privacy laws may define terms such as “sale,” “sharing,” or targeted advertising more broadly than an ordinary exchange of information for money.
Where applicable law provides specific rights concerning such activities, Haus of Kare® will address eligible requests and provide applicable privacy controls as required.
Marketing & Advertising
Haus of Kare® may use information and authorized technologies to understand customer interactions, measure marketing effectiveness, personalize certain experiences, or support advertising activities.
Third-party advertising or analytics providers may use cookies or similar technologies subject to applicable law, available privacy controls, and their respective privacy practices.
Legal & Security Disclosures
Haus of Kare® may disclose personal information when we reasonably believe disclosure is necessary or appropriate to:
● Comply with applicable laws or regulations
● Respond to subpoenas, court orders, or lawful governmental requests
● Enforce Haus of Kare® policies or agreements
● Detect, prevent, or investigate fraud
● Respond to security incidents
● Protect the rights, property, or safety of Haus of Kare®, our customers, or others
● Establish, exercise, or defend legal claims
● Protect the integrity and operation of our website, programs, or services
● Satisfy other lawful obligations
Business Transfers
Personal information may be disclosed or transferred as part of a legitimate business transaction involving Haus of Kare® or applicable business assets.
Such transactions may include:
● Merger
● Acquisition
● Financing
● Reorganization
● Restructuring
● Sale of business assets
● Transfer of applicable operations
● Similar corporate transactions
Any such transfer will remain subject to applicable legal requirements.
How We Protect Personal Information
Haus of Kare® uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
These measures may include limiting information access to individuals or providers who reasonably require access to perform legitimate business functions.
Haus of Kare® may also use ecommerce, payment, hosting, security, and technology providers that maintain their own security measures.
However, no website, electronic transmission, network, database, or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for taking reasonable measures to protect their passwords, account credentials, devices, and other information used to access their accounts.
Data Retention
Haus of Kare® may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy legitimate business and legal requirements.
Information may be retained for purposes including:
● Order and transaction records
● Customer-service records
● Tax and accounting requirements
● Fraud prevention
● Chargebacks and payment disputes
● Contract administration
● Wholesale and Reseller account administration
● Subscription management
● Legal compliance
● Enforcement of agreements
● Protection of legal rights
Retention periods may vary depending on the type of information and applicable legal or business requirements.
Customer Privacy Requests
Depending on applicable law and the customer's jurisdiction, individuals may have certain rights regarding their personal information.
Eligible rights may include the ability to request:
● Access to certain personal information
● Correction of inaccurate information
● Deletion of eligible information
● Information regarding certain uses or disclosures
● Other rights provided under applicable privacy law
Not every request or right applies in every jurisdiction.
Haus of Kare® will evaluate eligible requests according to applicable law.
Identity Verification
Haus of Kare® may require reasonable identity verification before completing certain privacy requests.
Verification requirements are designed to help prevent unauthorized access, alteration, or deletion of personal information.
The information required for verification may vary depending on the nature and sensitivity of the request.
Information We May Retain
A request to delete personal information does not necessarily require Haus of Kare® to delete every record associated with an individual.
Information may be retained when reasonably necessary or legally permitted for purposes including:
● Completing transactions
● Maintaining tax or accounting records
● Preventing fraud
● Addressing chargebacks or disputes
● Maintaining legally required records
● Enforcing agreements
● Protecting legal rights
● Complying with applicable law
Children's Privacy
The Haus of Kare® online store is not directed to children under 13 years of age.
Haus of Kare® does not knowingly collect personal information from children under 13 through the online store in a manner inconsistent with applicable law.
If Haus of Kare® becomes aware that personal information from a child under 13 has been collected inappropriately, reasonable steps will be taken to address the information as required.
Third-Party Websites & Links
The Haus of Kare® website may contain links to independently operated third-party websites, platforms, manufacturers, brands, social-media services, or other online resources.
Haus of Kare® does not control the privacy practices of independent third-party websites.
Customers should review the applicable privacy policies and terms before providing personal information to an independent third party.
United States Operations
Haus of Kare® operates its ecommerce activities for customers within the United States.
Information collected through covered Haus of Kare® services may be processed and maintained using service providers and technology infrastructure located within the United States or other locations permitted by applicable law.
Changes to This Privacy Policy
Haus of Kare® may update this Privacy Policy as our business, technology, products, programs, services, legal obligations, or privacy practices evolve.
When the policy is updated, the revised version may be posted through the applicable Haus of Kare® website or online store with an updated effective date or last-updated date.
Material changes will be handled in accordance with applicable legal requirements.
Customers are encouraged to periodically review the current Privacy Policy.
Relationship to Other Haus of Kare® Policies
This Privacy Policy should be read together with applicable Haus of Kare® policies and agreements, including the:
● Terms of Service
● Shipping Policy
● Refund Policy
● Returns, Refunds & Exchanges Policy
● Subscription terms
● Wholesale or Reseller terms
● SMS terms
● Other applicable program or product-specific terms
Privacy Questions & Requests
Customers with questions about this Privacy Policy or who wish to submit an eligible privacy request may contact Haus of Kare® Customer Service using the official contact information provided through the Haus of Kare® website.
Haus of Kare® may request reasonable information necessary to verify the identity and nature of a privacy request before responding.
Effective Date: October 20, 2026
This Privacy Policy becomes effective on the date it is officially published through the Haus of Kare® website.
The current effective date or last-updated date should be displayed with the published policy.